Last Updated: 21-May-2025

At Bhatti Sohan Halwa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://bhattisohanhalwa.com.pk. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide directly, such as:

  • Name

  • Phone Number

  • Email Address

  • Delivery Address

1.2 Non-Personal Information
When you visit our website, we may collect non-personal information, including:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited and Duration

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To confirm and deliver your orders.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Marketing: To inform you about our promotions, new products, or services (only if you opt-in).

  • Improvement: To analyze website performance and enhance user experience.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with delivery services or IT support providers to fulfill your orders and maintain our website.

  • Legal Obligations: We may disclose information to comply with applicable laws or regulations.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve our services. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You can request access to your data.

  • Correction: You can update or correct inaccuracies in your information.

  • Deletion: You can request the deletion of your personal data, subject to applicable laws.

  • Opt-Out: You can opt out of receiving marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be noted at the top of the policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Thank you for trusting Bhatti Sohan Halwa with your information. We are committed to ensuring your privacy and satisfaction!